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CBSE · Class 9 · Understanding Society: India and Beyond – Part 2

Chapter 4: Governance and Public Policy

8 concepts · 64 practice questions with answers · Free to read

This lesson is also in: मराठी · हिंदी

Government and governance: the difference

From daily life

When heavy rain floods a town, the municipal corporation clears drains, roads are repaired, the police manage traffic and citizens help their neighbours. The situation improves when all work together.

Simple definition

Government means the institutions that exercise political authority: the Legislature, the Executive and the Judiciary. Governance is the process of making decisions, carrying them out and monitoring them; it includes government, citizens, media, civil society and private bodies. Government focuses on who governs, governance on how governing is done.

Government: Legislature, Executive, JudiciaryGovernance: decisions and deliveryCitizens, media, civil society join inAim: welfare of the people

In the figure : Government is the institution; governance is how it works.

Rule 1: 'Who' means government, 'how' means governance

  • Easy : A municipal corporation or panchayat is an institution, so it is government.
  • Medium : Planning, installing and maintaining street lights and taking people's feedback is governance.
  • Exam-type : Government = institutions; governance = making, implementing and monitoring decisions.

Rule 2: Know the three organs of government

  • Easy : The Legislature makes laws.
  • Medium : The Executive carries out laws; the Judiciary interprets them.
  • Exam-type : One department alone cannot solve a problem; coordination is needed.
Remember

Governance is the functional side and government the institutional side. They are close but not synonyms.

Common mistake

Treating 'government' and 'governance' as the same word.

Shortcut

Memory clue: Government = who, Governance = how; Government = institution, Governance = process.

Spot the difference

PointGovernmentGovernance
MeaningInstitutions with authorityProcess of decision and delivery
Who is in itLegislature, Executive, JudiciaryGovernment, citizens, media, civil society
FocusWho governsHow governing is done

Practice questions

Easy
  1. 1What is government?
  2. 2What is governance?
  3. 3Name the three organs of government.
Medium
  1. 4State one difference between government and governance.
  2. 5How does the street-light example separate government from governance?
  3. 6Besides government, who else takes part in governance?
Challenging
  1. 7Why is one department alone not enough in a crisis like a flood?
  2. 8Explain with an example: 'government is the institutional side and governance the functional side'.
Show answers (try them yourself first)
  1. 1Institutions that exercise political authority: the Legislature, Executive and Judiciary.
  2. 2The process of making, implementing and monitoring decisions.
  3. 3Legislature, Executive, Judiciary.
  4. 4Government = institutions (who); governance = process (how).
  5. 5The panchayat or corporation is government; planning, installing, repairing and feedback is the governance process.
  6. 6Citizens, media, civil society and private organisations.
  7. 7Because a problem has many parts and needs coordination among many departments.
  8. 8The corporation is the institution (government); planning lights and fixing them on people's complaints is the function (governance).

India's tradition and evolution of governance

From daily life

Our national motto 'Satyamev Jayate' appears daily on coins and official papers; behind it lies an idea thousands of years old.

Simple definition

In the colonial period European powers imposed their own governing systems; after Independence in 1947 all colonial institutions could not be replaced at once, so the leaders framed the Constitution in the spirit of India's own values. The British 'Order of the Star of India' motto gave way to 'Satyamev Jayate' (Mundaka Upanishad); the Supreme Court's motto is 'Yato Dharmastato Jayah' (Mahabharata). In tradition Rajadharma meant protecting and serving the people; the Sabha and Samiti held discussions; Gandhi saw Ram Rajya as ideal governance.

Ancient: Sabha, Samiti, RajadharmaColonial era: foreign systems1947: Independence, framing the ConstitutionToday: Satyamev Jayate, Yato Dharmastato Jayah

In the figure : The journey of governance from old tradition to modern democracy.

Rule 1: Pair a motto with its source

  • Easy : 'Satyamev Jayate' means truth alone triumphs.
  • Medium : 'Satyamev Jayate' is taken from the Mundaka Upanishad.
  • Exam-type : The Supreme Court's 'Yato Dharmastato Jayah' (where there is dharma there is victory) is from the Mahabharata.

Rule 2: Know three traditional ideas of governance

  • Easy : Rajadharma is the king's duty to protect and serve the people.
  • Medium : In the Rigveda the Sabha and Samiti discussed governance and welfare.
  • Exam-type : According to Kautilya's Arthashastra, the king's happiness lies in the happiness of the people.
Remember

After Independence all colonial institutions could not be replaced at once; but Indian values entered the mottos and the Constitution.

Common mistake

Thinking India took all its governing methods from the British; India has its own tradition too.

Shortcut

Memory clue: Satyamev Jayate = Upanishad; Yato Dharmastato Jayah = Mahabharata; Rajadharma = people's welfare.

Spot the difference

MottoOf whomSource
Satyamev JayateNational motto of IndiaMundaka Upanishad
Yato Dharmastato JayahSupreme CourtMahabharata
Heaven's Light, Our GuideBritish 'Order of the Star of India'Colonial era

Practice questions

Easy
  1. 1What is India's national motto?
  2. 2What is Rajadharma?
  3. 3Name two governance institutions of the Rigveda.
Medium
  1. 4What is the Supreme Court's motto and what does it mean?
  2. 5What did Gandhi call ideal governance?
  3. 6Why could all colonial institutions not be replaced after Independence?
Challenging
  1. 7Why are the changes in mottos called more than symbolic?
  2. 8What does Kautilya's verse say about good governance?
Show answers (try them yourself first)
  1. 1Satyamev Jayate.
  2. 2The king's duty to protect and serve the people.
  3. 3Sabha and Samiti.
  4. 4'Yato Dharmastato Jayah'; where there is dharma (righteous duty) there is victory.
  5. 5Ram Rajya.
  6. 6It was not possible at once; so the leaders framed the Constitution in the spirit of India's values.
  7. 7Because they show the core values and ideals of institutions.
  8. 8The ruler's happiness lies in the people's happiness and the ruler's interest in the people's interest.

Good governance: principles and challenges

From daily life

When every child gets equal chances, decisions are open and mistakes bring responsibility, trust grows between students and teachers. The same holds in governance.

Simple definition

Good governance is people-centred, transparent and accountable governance. Its features: responsiveness, transparency, participation, rule of law, accountability, effectiveness and inclusiveness. Challenges: weak coordination between departments, unequal access to services, misuse of public office and misinformation (fake news). 25 December is celebrated as National Good Governance Day.

Transparency: decisions are openAccountability: officials answerParticipation and rule of lawInclusiveness: a chance for all

In the figure : Good governance is a partnership of government and citizens.

Rule 1: Give each principle a one-line meaning

  • Easy : Transparency means government decisions are open and accessible.
  • Medium : Accountability means officials are responsible for their actions.
  • Exam-type : Inclusiveness means every citizen has equal opportunities.

Rule 2: Identify each party's role

  • Easy : Citizens elect representatives and follow laws.
  • Medium : Media bring public issues to attention; civil society raises awareness.
  • Exam-type : Good governance is not the government's job alone; it depends on everyone's roles.
Remember

Seven features of good governance: responsiveness, transparency, participation, rule of law, accountability, effectiveness, inclusiveness.

Common mistake

Thinking good governance is only the government's responsibility.

Shortcut

Memory clue: seven features: R-T-P-R-A-E-I (Responsive, Transparent, Participatory, Rule of law, Accountable, Effective, Inclusive).

Spot the difference

ChallengeEffectRemedy
Weak coordinationProgrammes do not deliver wellCoordinate departments
Misuse of officeBenefits do not reach peopleResponsible officials, accountability
Fake newsPeople are misledAlert citizens, true information

Practice questions

Easy
  1. 1What is good governance?
  2. 2What is transparency?
  3. 3When is National Good Governance Day celebrated?
Medium
  1. 4Write four principles of good governance.
  2. 5State the difference between accountability and inclusiveness.
  3. 6What is the media's role in good governance?
Challenging
  1. 7How does misuse of public office obstruct good governance?
  2. 8Explain: 'Good governance is a partnership of government and citizens'.
Show answers (try them yourself first)
  1. 1People-centred, transparent and accountable governance.
  2. 2Government decisions being open and accessible.
  3. 325 December.
  4. 4Transparency, accountability, participation, rule of law (any four).
  5. 5Accountability = officials answer for actions; inclusiveness = equal chances for all.
  6. 6They help people understand public issues and bring them to attention.
  7. 7Because resources and benefits do not reach the people.
  8. 8Government gives laws and services; citizens give votes, obey laws and participate; together they make governance effective.

E-governance: better governance through technology

From daily life

Earlier, a birth certificate or marksheet meant queues at an office; now many services come on a mobile phone.

Simple definition

E-governance means the government using information and communication technology to give public services, share information, take feedback and improve administration. It cuts paperwork and lets people use services without visiting offices. Examples: UMANG, Aadhaar, GeM, DigiLocker, CPGRAMS, APAAR. But it works only if people have devices, internet and skills.

UMANG: one app for government servicesDigiLocker: digital documentsCPGRAMS: grievance redressGeM: online market for government buying

In the figure : Four examples: services, documents, grievances and buying went digital.

Rule 1: State the benefits of e-governance

  • Easy : Paperwork is reduced.
  • Medium : Services can be used from home without visiting an office.
  • Exam-type : In a large country like India e-governance delivers services faster, more transparently and conveniently.

Rule 2: Remember the limit: the digital divide

  • Easy : Without devices and internet, e-services cannot be used.
  • Medium : People without digital skills may be left behind.
  • Exam-type : Technology strengthens good governance, but the government must keep services accessible and inclusive for all.
Remember

Technology alone cannot ensure good governance; it helps only if it reaches the people.

Common mistake

Thinking e-governance gives everyone services automatically.

Shortcut

Memory clue: E-governance = technology + services; less paper, less time, more transparency.

Spot the difference

ToolUseExample
DigiLockerKeeping documents digitallyStoring marksheets
CPGRAMSGrievance redressRegistering a complaint about a service
GeMGovernment buyingOnline marketplace

Practice questions

Easy
  1. 1What is e-governance?
  2. 2What is DigiLocker used for?
  3. 3What is CPGRAMS used for?
Medium
  1. 4State two benefits of e-governance.
  2. 5What does GeM stand for?
  3. 6Name one limit of e-governance.
Challenging
  1. 7Why is e-governance especially valuable in a large country like India?
  2. 8Explain with an example: 'technology alone cannot ensure good governance'.
Show answers (try them yourself first)
  1. 1The government using information and communication technology for services, information and feedback.
  2. 2To keep documents in digital form.
  3. 3Registering public complaints and getting them redressed.
  4. 4Less paperwork; services without visiting offices.
  5. 5Government e-Marketplace.
  6. 6People without devices, internet and skills cannot use it.
  7. 7Because services reach vast areas faster, more transparently and conveniently.
  8. 8Even if a service is online, people without a phone and internet cannot benefit.

What is public policy?

From daily life

When plastic waste grew in a school, the principal, teachers, students and parents decided on a 'Plastic-Free Campus'. That is a school policy; a government's policy is for the whole society.

Simple definition

Public policy is a course of action adopted by the government to solve public problems, meet people's needs and promote welfare. A policy becomes 'public' when it is for public benefit, carried out by public institutions and often financed from public money raised through taxes. The rules of a school, company or housing society are only that body's policy.

Made for public benefitCarried out by public institutionsUses public moneyCitizens take part

In the figure : Four things make a policy 'public'.

Rule 1: Tell a policy from a public policy

  • Easy : Free vaccination is a public policy.
  • Medium : A company's work-from-home rule is a policy of that company only.
  • Exam-type : A housing society's parking rule is a policy, not a public policy, because it is limited to a small group.

Rule 2: Match who plays which role in policy

  • Easy : Citizens raise problems, e.g. ask for a zebra crossing near a school.
  • Medium : An MLA raises an issue like water shortage in the Assembly; a district collector coordinates a scheme's implementation.
  • Exam-type : NGOs and media raise awareness, the private sector gives technology and bodies like WHO give technical help.
Remember

A policy decides what to do, why, who will do it, how it will be carried out and how success will be measured.

Common mistake

Calling every rule a public policy; rules of a limited group are not public policy.

Shortcut

Memory clue: Public = public benefit + public institutions + public money + participation.

Spot the difference

PolicyFor whomExample
Public policyWhole societyFree vaccination of children
Organisation's policyLimited groupCompany's work-from-home policy
School policyPeople of that schoolPlastic-free campus

Practice questions

Easy
  1. 1What is public policy?
  2. 2What does 'public' mean in public policy?
  3. 3Where does the money for public policy often come from?
Medium
  1. 4Why is a company's work-from-home rule not public policy?
  2. 5In what ways do people take part in policy?
  3. 6What is the role of NGOs and the media?
Challenging
  1. 7Compare the roles of a district collector and an MLA.
  2. 8Why do 'free vaccination' and 'a housing society's parking rule' differ as policies?
Show answers (try them yourself first)
  1. 1A course of action adopted by the government to solve public problems and promote welfare.
  2. 2It is for all people, carried out by public institutions and funded by public money.
  3. 3Public money raised through taxes.
  4. 4Because it is limited to that company's employees only.
  5. 5Raising problems, joining consultations, giving suggestions and feedback.
  6. 6Raising awareness, studying issues and drawing attention to problems.
  7. 7An MLA raises issues; a collector coordinates implementation.
  8. 8Vaccination is for the whole society and publicly funded; the parking rule is only for the society.

The policy cycle: how a policy is made

From daily life

A hospital had no ramp, so older people and persons with disabilities could not enter. People complained, inspection followed, funds were approved and a ramp was built.

Simple definition

A policy is made not by one decision but through a policy cycle: (1) prioritising/desirability, (2) formulation (consultation, drafting), (3) adoption (legislation and regulations), (4) implementation, (5) monitoring, (6) evaluation; feedback then leads to improvement. Example: for the National Education Policy 2020 an expert committee under Dr K. Kasturirangan was set up in 2017, wide public consultation followed and the Union Cabinet approved it in July 2020.

1: Identify the need, set priority2–3: Formulate, consult, adopt4–5: Implement and monitor6: Evaluate and give feedback

In the figure : The policy cycle is not a straight line; feedback improves it again.

Live figure

The policy cycle: how a policy is made

In the app you can move this figure with your finger.

Open in the app

Rule 1: Put the stages in order

  • Easy : First the need is identified, then the policy is formulated.
  • Medium : After adoption comes implementation; then monitoring and evaluation.
  • Exam-type : Feedback from evaluation brings improvements in the policy.

Rule 2: Match each stage with its job

  • Easy : Implementation means putting the policy into action.
  • Medium : Monitoring means measuring progress and finding shortcomings.
  • Exam-type : Adoption frames the legislation and the regulations.
Remember

Skipping a stage can make a policy fail; e.g. if funds are given but there is no monitoring, planted saplings do not survive.

Common mistake

Thinking the work is over once a good policy is made; poor implementation makes it fail.

Shortcut

Memory clue: Need → Formulate → Adopt → Implement → Monitor → Evaluate (then feedback again).

Spot the difference

StageJobExample (hospital)
Identify needBring the problem upComplaint about no ramp
Formulation and adoptionConsult, plan, approve fundsPlan made, funds approved
ImplementationThe actual workBuilding ramps, lifts, handrails

Practice questions

Easy
  1. 1What is the first stage of the policy cycle?
  2. 2Write the six stages of the policy cycle.
  3. 3Who chaired the expert committee for NEP 2020?
Medium
  1. 4Why are monitoring and evaluation needed after implementation?
  2. 5Who approved NEP 2020 and when?
  3. 6A lakh saplings were planted but few survived; which stage is weak?
Challenging
  1. 7How did the policy journey go in the hospital example?
  2. 8Explain: 'a good policy can fail without proper implementation'.
Show answers (try them yourself first)
  1. 1Prioritising / identifying the need.
  2. 2Need, formulation, adoption, implementation, monitoring, evaluation.
  3. 3Dr K. Kasturirangan.
  4. 4To check whether goals are met and improve the policy through feedback.
  5. 5The Union Cabinet, in July 2020.
  6. 6Implementation and monitoring.
  7. 7Complaint → inspection → expert consultation → funds approved → building of ramps etc.
  8. 8Even with funds and a policy, without care and monitoring results fail, as saplings die.

Policy, programme, scheme and coordination

From daily life

A government may plan a sports policy, but a local body keeps the grounds, families let girls play and companies sponsor. Success comes when all fit together.

Simple definition

A policy is the government's broad goal and direction; a programme is the plan or approach to achieve it; a scheme is the specific action that carries benefits to people. Example: National Health Policy 2017 → programmes → Ayushman Bharat PM-JAY, Janani Suraksha Yojana, Mission Indradhanush. Policy coordination: under Khelo Bharat Niti 2025 the Centre gives the framework and funds, states hold events and build infrastructure, blocks run camps, private bodies sponsor and citizens encourage.

Policy: direction and goalProgramme: plan for the goalScheme: direct benefit to peopleCoordination: Centre, state, block, citizens

In the figure : Policy gives direction, programmes show the path, schemes act.

Rule 1: Arrange as policy → programme → scheme

  • Easy : National Health Policy 2017 is a policy.
  • Medium : Ayushman Bharat PM-JAY is a scheme that gives direct benefit to people.
  • Exam-type : Policy = direction, programme = plan, scheme = action.

Rule 2: Match each level with its role

  • Easy : The Central Government gives the policy framework and funds.
  • Medium : States host big tournaments and build infrastructure; blocks organise camps.
  • Exam-type : Private bodies help with sponsorship and research; citizens, especially families, encourage girls.
Remember

A policy's success depends on coordination among many stakeholders; orders alone do not achieve it.

Common mistake

Treating policy, programme and scheme as the same.

Shortcut

Memory clue: Policy = direction, Programme = path, Scheme = action.

Spot the difference

LevelMeaningExample
PolicyBroad goal and directionNational Health Policy 2017
ProgrammePlan to reach the goalStrengthening healthcare
SchemeConcrete benefit to a groupMission Indradhanush, Janani Suraksha Yojana

Practice questions

Easy
  1. 1What is a policy?
  2. 2What is a scheme?
  3. 3In which year was the Khelo Bharat Niti launched?
Medium
  1. 4State the difference between a policy and a programme.
  2. 5Name one scheme under National Health Policy 2017.
  3. 6What is the Centre's role in Khelo Bharat Niti?
Challenging
  1. 7Why does a policy fail without coordination?
  2. 8Using a policy example, write the policy, programme and scheme hierarchy.
Show answers (try them yourself first)
  1. 1The government's broad goal and direction.
  2. 2A specific action that carries benefits to people.
  3. 32025.
  4. 4Policy = goal and direction; programme = plan to achieve it.
  5. 5Ayushman Bharat PM-JAY (or Janani Suraksha Yojana, Mission Indradhanush).
  6. 6Providing the policy framework and funds.
  7. 7Because different but linked contributions from states, local bodies, private bodies and citizens are needed.
  8. 8National Health Policy 2017 (policy) → strengthening healthcare (programme) → Ayushman Bharat PM-JAY (scheme).

Citizens' role and overall review

From daily life

If we want a good road, clean water and a safe neighbourhood, we must not only complain but also vote, follow rules and take part.

Simple definition

In a democracy citizens improve governance by voting, obeying laws, raising concerns, taking part in public affairs and giving feedback on services. In India governance works within the framework of the Constitution. Good governance and public policy strengthen democracy, promote sustainable development and lay the base of national progress. Summary of the chapter: governance (process) → good governance (principles) → e-governance (tool) → public policy (action) → policy cycle (stages) → coordination and citizens.

Governance: decide → deliver → monitorGood governance: seven featuresPolicy cycle: six stagesCitizens: vote, rules, participation, feedback

In the figure : Four colours, four threads: process, principles, stages and citizens.

Rule 1: Remember the citizen's role in four words

  • Easy : Vote and obey laws.
  • Medium : Raise concerns and join public affairs.
  • Exam-type : Give feedback on services and hold public authorities accountable.

Rule 2: In challenging questions, check both sides

  • Easy : Citizen participation can sometimes slow decisions.
  • Medium : Yet participation improves governance.
  • Exam-type : Agree with 'a good policy can fail if not implemented properly' and give a reason.
Remember

Good governance and public policy are an ongoing effort; citizens are partners in it.

Common mistake

Thinking governance is only the government's work with no link to citizens.

Shortcut

Memory clue: Vote + obey rules + raise concerns + participate + give feedback = responsible citizen.

Spot the difference

IdeaIn one lineExample
GovernanceDecide, deliver, monitorStreet lights
Policy cycleSix stages and feedbackNEP 2020
CoordinationCooperation across levelsKhelo Bharat Niti 2025

Practice questions

Easy
  1. 1Name two ways citizens help improve governance.
  2. 2Within what framework does governance work in India?
  3. 3What is feedback used for in the policy cycle?
Medium
  1. 4How can students contribute to good governance?
  2. 5Do you agree that 'good governance is the government's responsibility alone'?
  3. 6Write the order of the ideas in this chapter.
Challenging
  1. 7State one drawback and one benefit of citizen participation.
  2. 8Pick a school problem and describe a simple policy proposal for it.
Show answers (try them yourself first)
  1. 1Voting and giving feedback (or obeying laws, participating).
  2. 2Within the framework of the Constitution.
  3. 3To improve the policy and respond to changing needs.
  4. 4By following rules, cutting waste, raising problems and giving feedback.
  5. 5No; it depends on the roles of government, citizens, media, civil society and private bodies.
  6. 6Governance → good governance → e-governance → public policy → policy cycle → coordination and citizens.
  7. 7Drawback: decisions can be slower; benefit: governance improves.
  8. 8E.g. plastic waste: give the reason, the solution (reusable bottles), who implements it, student participation and how success is measured.